If you missed it, I've been putting most of my "professional" writings over on LinkedIn; but I'll still keep this blog for more personal stories (and things that don't fit with my publishing strategy on LinkedIn). Here's one such post, although I’ve been meaning to write this review for a few months now.
Jerry Allocca’s “Connected Culture: The Art of Communicatingwith the Digital Generation” is a fantastic read. It’s accessible, easily
understood by laypeople, and – perhaps most importantly – isn’t so wrapped up
in specific functions and processes that are easily rendered obsolete in a few
months. In fact, it’s safe to say the book is both theoretical (focusing on best
practices) and tactical (where those best practices are shown using today’s
technology). But, as I said earlier, it’s important to realize the
accessibility of the book enables those techniques to be usable with any
technology – even that which hasn’t been invented yet!
Social media (and digital communications) is a lot more than
“knowing how to use Facebook.” There’s a definite approach that must be adopted
to truly master social media (and, in fact, most people say you cannot “master”
social media, since it’s always changing). In many ways, it’s the same premise
that many other professions believe: To be a truly great graphic designer
requires an artist’s eye; not just knowledge about how to use Photoshop and
Adobe Creative Suite; to be a great video game designer requires an
understanding of game theory; not just knowledge of how to code.
The same is true with social media – knowing the tricks of
Facebook is effective; but you need to start with an understanding of why
social media is different; and Jerry’s book outlines that most effectively
(and, without a lot of emphasis on the technology – the way it should be
explained!)
The book includes a number of worksheets and exercises to
help the reader get a clearer understanding behind the hows and whys of social
media; and – as a gift for the reader – Jerry includes a free download of a
more comprehensive workbook, keyed to each chapter in the book.
The organization of the book provides scaffolding to the
reader, enabling both experienced communications professionals and newcomers to
be on the same page. While I read the book from start to finish, I suspect it
would be nearly as useful to use the book as a reference, referring back to the
salient points as needed.
I heartily recommend the book, as it provides a great
framework for understanding social media; and – most importantly – isn’t tied
to a specific technology (try reading a “Best Way to Use Facebook” book from
5-6 years ago; it’s a futile attempt!). While “Connected Culture” isn’t quite
as visionary as “The Cluetrain Manifesto,” it isn’t trying to be (and, frankly,
what else is?). But, it holds a spot on my bookshelf, and will – for the
foreseeable future!
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